Solana support desk
Wallet-signed support with on-chain context.
Sign to prove wallet ownership. We attach on-chain context so agents see balance, tokens, and recent txs. It replaces support in Discord DMs with tickets that carry their own evidence.
Swap failed with slippage error but SOL was deducted
- SOL balance
- 12.4821
- Token accounts
- 4
- 5Kq2…n9Xafinalized
- 3vTm…c8Lpfailed
Illustrative example
How a ticket works
- Step 1
Sign to prove ownership
Connect Phantom or Solflare and sign a short message. We verify the ed25519 signature against your address.
- Step 2
Context is attached
Each ticket gets your SOL balance, token accounts, recent transactions, and a status check for every signature you paste.
- Step 3
Agents work the queue
Agents triage in a dashboard with search, filters, threaded replies, and an open, in progress, resolved workflow.
What agents get
Wallet-verified tickets
No more guessing who is on the other end of a DM. Every ticket is tied to a signed address.
Recent transaction view
The latest signatures for the wallet sit next to the thread, each linked to Solscan.
Search by wallet or signature
Find a ticket by subject, wallet address, or transaction signature in one box.
See the whole flow in a minute
Open a ticket with a simulated wallet, then sign in as an agent and reply to it.