Status

Helixdesk system status

Status of the components of this app. This page does not describe the Solana network.

All systems operational

Last 60 days shown below. History is sample data for this demo build.

App

Marketing site and dashboard

Operational

100.00% uptime

60 days agoToday

Signature check and ticket creation

Operational

99.98% uptime

60 days agoToday

Balance, tokens, and transaction lookups

Operational

99.71% uptime

60 days agoToday

Configured Solana RPC endpoint

Operational

99.82% uptime

60 days agoToday

Resolved

Apr 28, 2026

Resolved. Public RPC rate limits eased and live enrichment resumed. No tickets were lost.
Identified. The configured public RPC endpoint was returning 429 responses. Tickets were created with a "using cached enrichment" notice.
Investigating. Reports of slow enrichment on new tickets.